Hi everyone! Welcome to my experience blog. My short 2-minute video tells a true Thanksgiving experience of mine. If watching it reminds you of something funny that happened to you as a customer or an employee, please share it with me. Cheers
About the Author
Jack Mackey’s enlightening keynote presentation, “What Customers Love,” leads with surprising insights from decades of customer loyalty research. Jack demonstrates how forward-thinking organizations create” loyalty-inspiring experiences” that drive true growth. He reveals keys to unlock a pervasive service culture that enthusiastically delivers on brand promises. And Jack is funny! His teaching style grabs hearts and minds so people remember and apply the proven approaches he shares.